Community Manager
Department: Marketing & Growth
Location
Bengaluru (Work from Office)
Employment Type
Full-Time
Experience
1–3 years (Relevant experience in community management, social media, digital marketing, or EdTech preferred)
About NPrep
NPrep is a Nursing EdTech platform focused on transforming nursing education and raising the standard of nursing care in India. Our content is led by top AIIMS doctors, and we support 150,000+ nursing students with quality learning resources and exam preparation.
We are looking for a proactive and creative Community Manager who can manage NPrep’s social media communities, engage with followers, build a strong online presence, and generate organic leads through meaningful conversations and community-driven initiatives.
Job Summary
As a Community Manager, you will be responsible for managing and growing NPrep’s online communities across social media and other relevant digital platforms. You will engage with nursing students, aspirants, educators, and followers, create meaningful interactions, and convert community engagement into organic leads and brand growth.
The ideal candidate should be comfortable communicating with online audiences, understand social media trends, and have a strong interest in community building, content engagement, and lead generation.
Key Responsibilities
- Manage NPrep’s Instagram, YouTube, Telegram, WhatsApp, and other community channels.
- Monitor comments, messages, discussions, and audience interactions and respond promptly.
- Build meaningful relationships with nursing students, NORCET aspirants, and the wider nursing community.
- Organize polls, Q&A sessions, discussions, contests, and community activities.
- Encourage user-generated content and peer-to-peer engagement.
- Generate organic leads through community conversations and campaigns.
- Guide interested users toward landing pages, registration forms, counselling, or sales follow-up.
- Coordinate with content, design, video, marketing, and sales teams.
- Suggest content based on audience questions, trends, and community discussions.
- Support webinars, scholarship tests, educational campaigns, and product launches.
- Track community growth, engagement, reach, response rates, and organic lead generation.
- Prepare weekly and monthly performance reports and actionable recommendations.
Key Performance Indicators
- Growth in active and relevant social media communities.
- Improvement in follower engagement and response rates.
- Organic leads generated through community channels.
- Quality and relevance of leads shared with the sales team.
- Community engagement rate and campaign participation.
- Contribution to organic reach, registrations, and campaign outcomes.
Required Skills & Qualifications
- 1–3 years of experience in community management, social media marketing, digital marketing, or a related role.
- Strong written and verbal communication skills in English.
- Understanding of social platforms, audience engagement, and organic growth strategies.
- Experience managing online communities, groups, or social media pages.
- Basic understanding of lead generation, lead qualification, and conversion funnels.
- Familiarity with social media analytics and reporting tools.
- Ability to collaborate across marketing, sales, and content teams.
- Proactive, creative, and comfortable in a fast-paced startup.
Preferred Qualifications
- Experience in EdTech, education, exam preparation, or student-focused communities.
- Experience managing Telegram or WhatsApp communities.
- Familiarity with Instagram, YouTube, and social media analytics tools.
- Understanding of nursing education, competitive exams, or the student audience.
Why Join NPrep?
- Build and scale a growing nursing education community.
- Work closely with marketing, content, and academic teams.
- Contribute to meaningful education initiatives for nursing students across India.
- Develop expertise in community-led growth and organic marketing.
This role is hosted on the company's careers site.